Cleod9 Voice Mastery
Call Transfer
Usage information and Best Practices
Handle forwarding and incoming call transfers with ease with this Cleod9 Video Tutorial. Learn how to pass calls with a quick handoff (attended transfer) or no handoff at all (blind transfer).
Information Covered:
- Passing a call you’ve answered to someone else (Attended Call Transfer)
- Forwarding a call without answering it (Blind Call Transfer Transfer)
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